Privacy and cookie policy

Onlywow B.V. (hereinafter referred to as "we", "us" or "Onlywow") respects the privacy of visitors and users of its websites, as well as the privacy of its customers who place orders through our (affiliated) website(s). This policy explains what information we collect from you as a customer when you use our websites and how we further use and protect this information.

1. Data protection and privacy

Your satisfaction and the protection of your privacy are very important to us. Here we inform you in detail about the handling of your data.

2. Collection, processing and use of personal data

You can visit our website without providing any personal data. We only store access data without personal reference to improve our offer. Personal data is only collected if you voluntarily provide it to us as part of your order, when opening a customer account or when registering for our newsletter. We use this data exclusively for the processing of your orders. After full completion of the contract and the expiry of retention periods under tax and commercial law, your data will be deleted unless you have given your express consent for further use. When registering for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. Unsubscribing is possible at any time.

3. Revocation of consents

You may revoke your given consents at any time with effect for the future.

4. Use of cookies

We use cookies to make visiting our website attractive and enable the use of certain functions. Most of our cookies are deleted after the end of the browser session (session cookies). Other cookies remain on your computer and allow us to recognise your computer the next time you visit (permanent cookies). Partner companies may not collect, process or use personal data through our website by means of cookies.

5. Web analytics with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to analyse your use of the website. The information generated is usually sent to a Google server in the USA and stored there. We have activated IP anonymisation on this website so that your IP address is truncated within the EU. You can prevent the collection and processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl.

6. Transfer of personal data

Your data will be passed on to the transport company responsible for delivery, insofar as this is necessary for the delivery of the goods. For payment processing, we transfer your payment data to the instructed credit institution. Some products are manufactured and shipped by partners, who receive the necessary data for this purpose, but may not use it for other purposes. This includes: first name, surname, title of address, postal address, delivery address.

7. Right of access

Pursuant to the Data Protection Act, you may request access to your personal data. In addition to inspection, you may also ask us to correct or supplement your data if you have noticed any errors or if you would like this for any other reason. The same applies to a request to delete or block your personal data if they are incorrect, incomplete or irrelevant, or are otherwise processed in violation of a legal requirement. Such requests for inspection, correction or opposition can be addressed to our customer service.

8. Credit check and scoring

If we pay in advance, for example when purchasing on account, we request a creditworthiness report from Intrum Justitia GmbH based on mathematical-statistical methods. The personal data required for this is transmitted to Intrum Justitia GmbH and used to calculate probability values (score values). Your interests that deserve protection are taken into account in accordance with the legal provisions.

9. Data protection contact

For questions on the collection, processing or use of your personal data, for information, corrections, blocking or deletion of data, as well as for the revocation of granted consents, please contact our customer service.